Refund policy

Because every item is made to order, we don't accept returns for buyer's remorse, sizing, or "changed my mind" — each piece is crafted specifically for your order.

 

Damaged in transit

 

If your item arrives damaged in transit, we'll make it right. Contact us within 7 days of delivery through our Contact page with a photo of the damaged item and its packaging. Once we've confirmed the damage, we'll dispatch a free replacement — no need to send anything back.

 

What doesn't qualify

 

Normal wear and tear, damage caused after delivery, or general dissatisfaction with a design choice aren't covered under this policy. If you're unsure whether your situation qualifies, reach out — we're happy to take a look.

 

Questions

 

Send us a message through our Contact page and we'll get back to you as soon as we can.